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Oscar Velilla
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Full-stack · 2023

Help Figures

Support workflow web app

Next.jsTailwind
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Overview

**Help Figures** — Full-stack (2023)

## Problem / Goal
Internal requests were slow due to unclear ownership and status.

## Solution
- Added clear status states + assignment.

  • Designed dashboards with quick filters.

    Highlights

    • ~25% faster resolution (internal estimate).

    Stack + Learnings

    • Small UI affordances (status, ownership) can massively reduce friction.

    Next

    If you want to see a live demo or code, add links in src/content/projects.json.